Frequently asked questions
What is Binners Service?
Binners Service is a convenient Trash to Curb service. This simply means that we take your wheely bins out to the curb each week before the truck collects it. We then return to your address and put them back in their designated area. It's as convenient as it sounds!
How can I sign up?
Signing up as a customer is super simple! You can sign up here
How much does it cost?
Binners is a subscription based luxury service. We have a few options based on how many bins we need to service. Our most popular is our Basic plan - which services up to 3 bins. Check which subscription suits you, here.
Where are you located?
Binners services Invercargill and Queenstown wide. However we are swiftly working to offer services in all other areas of New Zealand. To register your interest, join our waitlist and be the first to know when we are available in your city!
How can I work for Binners?
If you would like to work for us please apply here. You will need your own transport and a full drivers license. We will also undergo a background check and once accepted you will be assigned a route to service in your area.
What is your cancellation policy?
Your subscription can be cancelled anytime, which will stop your next scheduled payment. Your subscription will end once all your upcoming bin services have been completed. To cancel please email us at binnersnz@gmail.com
What if I move houses?
Your subscription won't be effected unless we don't service the new area you are moving to. Simply email us at binnersnz@gmail.com advising us of your new address and we can update that for you.